Effective Date: January 1, 2026
1. Data Collection
Reelpockclipcottage Moto Adventures Ltd. ("we", "us", or "our") is committed to protecting your privacy. We collect information you provide directly to us when you use our website, fill out a contact form, or subscribe to our communications. This includes your name, email address, physical address, and any specific motorcycle route preferences you detail in your communications.
Automatically collected data includes IP addresses, browser types, operating systems, and usage metadata through essential and functional cookies, subject to your consent preferences.
2. Use of Information
We use the collected information to:
- Provide, maintain, and improve our route planning services and guides.
- Respond to your contact inquiries and provide customer support.
- Send technical notices, updates, and security alerts.
- Monitor and analyze trends, usage, and activities in connection with our website.
3. Third-Party Processors
We do not sell your personal data. We may share data with trusted third-party processors necessary to operate our business. These include hosting providers, secure email processing services, and analytics platforms. All third-party processors are bound by strict data processing agreements ensuring compliance with applicable data protection laws.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months to ensure adequate customer service follow-up, after which they are securely deleted.
5. GDPR and CCPA Rights
Depending on your jurisdiction, you have specific rights regarding your personal data:
- Right to Access: You may request copies of your personal data.
- Right to Rectification: You may request that we correct any information you believe is inaccurate.
- Right to Erasure: You may request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You may request that we restrict the processing of your personal data.
- Right to Data Portability: You may request that we transfer the data that we have collected to another organization, or directly to you.
6. Contact the Data Protection Officer (DPO)
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at:
Email: [email protected]
Address: Data Protection Officer, 14 Apex Ridge, Highland Valley, HV1 9TK, United Kingdom.